It uses the quest-based system, enabling the player to explore the massive environment, interact with other players from all over the world in the persistent world that responds to his actions, and more.
The pack introduces three additional playable character classes and a new playable race as well as the flying gameplay through the use of airborne mounts and the airships.
According to the story, the player seeks asylum after being accused of murder and become involved in the struggle to the end of the conflict. The DLC pack focuses on a long conflict called the Dragonsong War between two powerful factions such as the Dragon horde of Dravania and the Holy See of Ishgard.
The game revolves around Massively Multiplayer Online Role-playing gameplay available to play on multiple platforms. Final Fantasy XIV: Heavensward serves as the first Downloadable Content Pack for Final Fantasy XIV: Realm Reborn developed by Square Enix Business Division 5.